Already entered your personal details on a fake site or in response to a phone call? Report it to Action Fraud or call them on 0300 123 2040. If this included card or bank account details, talk to your bank immediately.

What we'll never do

Fraudulent emails try to catch you off your guard by panicking you into taking action immediately. Fake websites will ask you to do things we never would.

We'll never unprompted:email or call you to tell you that you’re entitled to a refund

Call you using an automated voice message to let you know there are any issues for payments or security and ask you to call an 0345 number.

If you have been asked to make a payment to a company called then this is a scam. The Police have been informed

My web name is being used to make fraudulent payment.